Home / Scam emails by brand / Venmo
Is this Venmo email real or a scam?
What fake Venmo emails look like, how to check a real one, and where to report it.
What the fake Venmo emails say
“You’ve been paid, confirm to receive it”
A payment is said to be pending until you sign in through the link.
“Your account is locked”
You are asked to verify your identity and card on a copy of the Venmo sign-in page.
A code request
Someone asks you to read back a verification code that was just texted to you.
What one looks like
From: Venmo <support@venmo-payments-verify.com>
You received $450.00, action needed
A payment of $450.00 is waiting. To release the funds to your balance, verify your account now.
This is an illustration built from the common pattern, not a real message. Note the sender address: it contains the brand name but does not end in the company’s own domain.
How to tell a real Venmo email
Venmo only emails you from addresses ending in venmo.com, and it never asks for your password or verification codes by email, text or phone.
A matching address alone is not proof, because sender addresses can be forged. The reliable check is your own account.
The safe way to check: Open the Venmo app. Real payments and real account problems are shown there.
Where to report it
Forward the email to phishing@venmo.com.
You can also report it in your mail app and to the FTC.
If you already clicked
Close the page. If you entered your password, change it on the real Venmo website now, and anywhere else you used the same one. If you entered card details, call your bank. The step-by-step guide covers each case.
Not sure about the one in your inbox?
Paste it into the free check with the sender address, and you get a plain answer in a few seconds.